Assessing student satisfaction in an asynchronous e-learning environment

نویسندگان

  • CHARALAMBOS C. KATSIDIS
  • PANAGIOTES S. ANASTASIADES
  • VASILIOS G. ZACHAROPOULOS
چکیده

Electronic learning systems and virtual learning environments for education or training are increasingly gaining attention in educational organizations as well as in industry. An important dimension in the evaluation of a virtual learning environment is the assessment of e-learner satisfaction. Critical elements in the assessment procedure are the learner interface, the course content, the access and interaction with the learning community and the personalization of learning. These elements provide the guidelines for developing questionnaires assessing quantitatively e-learner satisfaction. Furthermore, qualitative data are also necessary to give a deeper insight in the causes of learner satisfaction and dissatisfaction. A measuring tool combining both quantitative and qualitative techniques for learner-satisfaction assessment is presented. The role of the teacher in establishing and promoting new learning styles within the emerging virtual learning environments is also acknowledged and is incorporated in the model as an additional construct which is related with learner satisfaction. Key-Words: Evaluation, Electronic Learning, e-Learner Satisfaction, Asynchronous Teaching

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تاریخ انتشار 2008